lodigame is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
Summary: lodigame collects only the personal data necessary to operate a safe, compliant, and enjoyable online gaming platform for Filipino players. We do not sell your data. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to access, correct, and delete your personal data at any time by contacting our Data Protection Officer.
1.1 This Privacy Policy ("Policy") describes how lodigame ("lodigame," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of users ("you," "Player," or "User") who access or use the lodigame online gaming platform at lodigame.club.
1.2 lodigame is committed to handling your personal data responsibly and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
1.3 By registering a lodigame account, accessing the lodigame platform, or otherwise providing your personal data to lodigame, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
1.4 This Policy should be read together with lodigame's Terms & Conditions, which govern your use of the lodigame platform.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, lodigame is the personal information controller in respect of the personal data collected through the lodigame platform.
2.2 lodigame has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO at any time using the contact details provided in Section 15 of this Policy.
2.3 lodigame's platform is operated in accordance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Certain data processing activities are carried out to fulfill lodigame's obligations under PAGCOR regulations and Philippine anti-money laundering laws.
lodigame collects the following categories of personal data:
lodigame collects personal data through the following means:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration & identity data |
| Age and identity verification (KYC) | KYC documents, date of birth |
| Processing deposits and withdrawals | Financial & transaction data |
| Providing gaming services and maintaining game records | Gaming activity data |
| Fraud prevention and anti-money laundering compliance | All categories as required |
| Responsible gaming monitoring and player protection | Gaming activity, responsible gaming settings |
| Customer support | Communications data, account data |
| Platform security and technical operations | Technical & usage data |
| Marketing communications (with your consent) | Contact details, marketing preferences |
| Regulatory reporting to PAGCOR and other authorities | All categories as required by law |
lodigame processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
7.1 lodigame does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
7.2 lodigame may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
7.3 All third-party service providers engaged by lodigame are required to process your personal data only in accordance with lodigame's instructions and applicable Philippine data privacy law.
8.1 lodigame retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
8.2 The following retention periods apply as a general guide:
8.3 When your personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, lodigame will securely delete or anonymize it in accordance with industry best practices.
9.1 lodigame implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
9.2 While lodigame takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. lodigame cannot guarantee the absolute security of your data, and you use the lodigame platform at your own risk in this regard.
9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, lodigame will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.
10.1 lodigame uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the lodigame platform, personalize your experience, and analyze platform usage.
10.2 The following categories of cookies are used on the lodigame platform:
10.3 You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the lodigame platform. Instructions for managing cookies in common browsers are available on the respective browser's support pages.
10.4 lodigame does not use cookies to collect sensitive personal data such as financial information or government ID details.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by lodigame:
11.2 To exercise any of the above rights, please contact lodigame's Data Protection Officer using the contact details in Section 15. lodigame will respond to all data privacy requests within thirty (30) days of receipt, in accordance with NPC guidelines.
How to opt out of marketing: You can unsubscribe from lodigame marketing communications at any time by updating your notification preferences in your lodigame account settings, or by contacting customer support. Opting out of marketing will not affect your ability to use the lodigame platform.
12.1 The lodigame platform is strictly intended for persons who are twenty-one (21) years of age or older. lodigame does not knowingly collect personal data from individuals under the age of 21.
12.2 As part of the registration process, lodigame requires all players to confirm that they are at least 21 years old. lodigame further verifies player age through its KYC process, which requires submission of a government-issued photo ID showing date of birth.
12.3 If lodigame becomes aware that personal data has been collected from a person under the age of 21, lodigame will immediately close the relevant account, delete the personal data collected, and return any funds to the source payment method.
12.4 If you are a parent or guardian and believe that your child has registered a lodigame account, please contact lodigame's customer support immediately so that the account can be closed and the data deleted.
13.1 lodigame primarily processes and stores personal data within the Philippines. However, some of lodigame's third-party service providers (such as game software providers and cloud infrastructure providers) may process data in other countries.
13.2 Where personal data is transferred outside the Philippines, lodigame ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to process your data in accordance with standards equivalent to those required by the Philippine Data Privacy Act of 2012.
13.3 lodigame will not transfer your personal data to a country that does not provide an adequate level of data protection without first obtaining your consent or ensuring that appropriate contractual safeguards are in place.
14.1 lodigame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements.
14.2 When material changes are made to this Policy, lodigame will notify registered players via their registered email address or through a prominent notice on the lodigame platform at least seven (7) days before the changes take effect.
14.3 The date of the most recent revision to this Policy is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed of how lodigame is protecting your personal data.
14.4 Your continued use of the lodigame platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way lodigame handles your personal data, please contact our Data Protection Officer:
Data Protection Officer – lodigame
Email: [email protected]
General Support: [email protected]
Live Chat: Available within your lodigame account dashboard, 24 hours a day, 7 days a week.
Response Time: lodigame's DPO will respond to all data privacy requests within thirty (30) days of receipt.
National Privacy Commission: If you are not satisfied with lodigame's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and ensuring compliance by personal information controllers operating in the Philippines.
Beyond the legal text, here's what lodigame's privacy commitment actually means for you as a Filipino player.
lodigame does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your lodigame account and comply with Philippine regulations — nothing else.
All data transmitted between your device and lodigame is protected by SSL/TLS encryption. Sensitive data stored on our servers — including KYC documents and financial records — is encrypted at rest using industry-standard protocols.
lodigame fully complies with Republic Act No. 10173, the Philippine Data Privacy Act of 2012. We have a registered Data Protection Officer and follow all NPC guidelines for the lawful collection and processing of personal data.
lodigame gives you full control over your personal data. You can access, correct, or request deletion of your data at any time. You can also update your marketing preferences and cookie settings directly from your account dashboard.
lodigame believes you deserve to know exactly what data we collect and why. This Privacy Policy is written in plain language so every Filipino player can understand how their information is used — no confusing legal jargon.
In the unlikely event of a data breach, lodigame will notify the National Privacy Commission within 72 hours and inform affected players promptly. We take our duty to protect your data seriously and act fast when it matters most.
Now that you know how lodigame protects your personal data, you can play with full confidence. Join thousands of Filipino players enjoying a secure, fair, and responsible gaming experience. 21+ only.
21+ Gambling is addictive. Know when to stop. lodigame supports responsible gaming in the Philippines.